Last updated: April 12, 2024

Privacy Policy

Voyager Dental Inc. is strongly committed to protecting the privacy of Our customers.

This privacy policy (Privacy Policy) describes the information collection practices of, as well as the services and products available on https://voyager.dental and from Voyager Dental, Inc., together with any subsidiaries and business affiliates (collectively, Voyager, We, Us, Our).

This Privacy Policy applies only to Our online activities and is valid for visitors to Our website with regards to the information shared with and/or collected from Us. This Privacy Policy is not applicable to any information collected offline or via channels other than this website.

By accessing Our website, you hereby consent to Our Privacy Policy and agree to Our Terms of Service (see here: https://voyager.dental/tos ).

How We collect, use and protect information

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point We ask you to provide your personal information.

If you contact Us directly, We may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send Us, and any other information you may choose to provide.

When you register for an account, We may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

We use the information We collect in various ways, including, but not limited, to: provide, operate, and maintain Our website; improve and personalize Our website; develop new products and features; communicate with you; and for marketing and promotional purposes.

Our website is scanned on a regular basis for known vulnerabilities in order to ensure your visit is as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

Log Files, cookies, web beacons and third party information

Voyager uses log files that log visitors to Our websites. The information collected by log files include, but are not limited to, internet protocol addresses, browser, ISP, time stamp, referring/exit pages etc. These are not linked to any personally identifiable information. The purpose of the information is for analyzing trends, administering the site, tracking visitor movement and gathering demographic information.

Voyager also uses cookies, which are used to store information, including preferences and pages that were accessed or visited. The information is used to optimize the users’ experience by customizing Our web page content based on visitors’ browser type and/or other information. We may also use trusted third-party services that track this information on Our behalf.

From time to time, We may include or offer third-party products or services on Our website. These third-party sites have separate and independent privacy policies, and accordingly, We are not responsible or have any liability for the content and activities of such sites.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or web beacons that are used in their respective advertisements and links that appear on Our website. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Voyager has no access to or control over cookies used by third-party advertisers.

CCPA Privacy Rights

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, We have one month to respond to you. If you would like to exercise any of these rights, please contact Us.

HIPAA Compliance and Security

HIPAA rules are set forth by the US Department of Health and Human Services and are documented in the Privacy Rule with specific rules regarding the sharing of information between health care providers. Dental laboratories and Dentists are both considered “Health Care Providers” and as such are permitted to share patient information and treatment activities.

Voyager maintains a high level of data security on-site and in transit of cases and data between Our office and Our customers.

Voyager agrees to amend this Agreement from time to time as is necessary to comply with the requirements of the Privacy Rule and the Health Insurance Portability and Accountability Act.

Children’s Online Privacy “COPPA” Information

We do not knowingly allow children under the age of 13 to access and use Voyager’s website and/or services nor do We knowingly collect personally identifiable information from such children. Accordingly, We also do not knowingly distribute any such information to any third parties. We do not knowingly allow children under the age of 13 to become customers.

Fair Information Practice Principles and GDPR Data Protection Rights

Every visitor and user of Our website is entitled to data protection rights, including:

Right to access

You may request copies of your personal data.

Right to Rectification

You may request that We correct any information you believe is inaccurate.

Right to Erasure

You may request that We erase your personal data, under certain conditions.

Please contact Us if you wish to make a request or exercise any of these rights.

Third party analytics, Google Analytics etc

We may use third-party Service providers to monitor and analyze the use of Our website, including Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic, and shares data with other Google services.

For further details of Google’s privacy practices, please visit https://policies.google.com/privacy .

Advertising

Voyager may use paid advertising platforms, including social media advertising and Google Ads, to reach new customers and promote Our products and services. These platforms use conversion cookies and other tracking technologies to collect information about your browsing activity and interests, which is used to serve relevant ads to you, as well as to track the performance of Our website and/or advertising campaigns.

Google Ads is an online advertising, pay-per-click platform developed by Google that displays advertisements to customers in a variety of places online, such as on Google Search, mobile apps, videos, search partners, and other websites. We may utilize this platform to present ads based on your interactions with Our website, social media channels, previous Google Ads interactions, etc.

Changes to This Privacy Policy

We may update Our Privacy Policy from time to time by posting the new Privacy Policy on this page. All changes are effective immediately.

Contact Us

If you have any questions or suggestions about Our Privacy Policy, do not hesitate to contact Us.

Voyager Dental, Inc.
7500 Flying Cloud Drive
Suite 765
Eden Prairie, MN 55344
United States
support@voyager.dental

© Copyright 2024, Voyager Dental, Inc. All Rights Reserved.